Terms and conditions

ORDERING

Click 'Add' to add items to your basket as you're shopping and you can view the contents of your basket at any time by clicking the 'My Basket' button in the top right of each page. When happy with your items click 'Checkout' and follow the on screen instructions which will take you to our secure payment page where you can pay in a multitude of ways.

PRICES

All prices quoted on our website are accurate at the time of publication and are quoted in pounds sterling (£) and are inclusive of UK sales tax (VAT) at the current rate.

DELIVERY

Once payment has been received, your order will be dispatched within 3-5 days (unless stated otherwise to you by one of our team, or if ordering a PRE-ORDER item) by Royal Mail or Hermes. We will contact you by email if there are any changes regarding your delivery

RETURNS

If you are not completely satisfied with your purchases we will happily exchange or refund any unused items with your receipt within 21 days. Goods must be returned in the same condition they were sold, including all original packaging. The return of goods is our customer’s responsibility including postage. If for any reason your goods have been damaged in transit, we will either refund your goods or replace them, if the item is in stock, once the original goods have been returned to us. 

CANCELLATIONS

You may cancel your order, for any reason, up until the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

 

PRIVACY POLICY

We want all our customers to have peace of mind when purchasing from us. We will not pass your personal details on to any third parties and your financial information will be securely destroyed.

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